When will my order be processed?
Orders will be processed within 24 hours of ordering. All orders are handled and shipped out from our warehouse around the world.
I want to buy larger amounts for Family, Friends or Retail, is that possible?
Yes, we are currently selling 500 products per day. Please write us an E-Mail and tell as the amount you need at: email@example.com.
I forgot to use my discount code
Please contact our customer support team via email at firstname.lastname@example.org and let us know you forgot to use your discount code. We will go from there.
I didn’t receive my confirmation email
Please check all folders in your inbox including junk and spam folders. If you still can’t find your confirmation email, please submit a request with our customer support team at email@example.com
Does the products come with a warranty?
Yes we offer a 12 month warranty for every product, as well as a 90 days money-back guarantee.
How does the Money-Back Guarantee works?
On the day your order is delivered, email a customer care representative at firstname.lastname@example.org with the subject header "90 Day Money-Back Guarantee“. Please use our products for more than 70 days but not more than 90 days. Just send us the products back and we will give you a full refund.
I am from Spain? Is also there Free Shipping available?
Yes, we deliver worldwide for free!
My order status is ‘unfulfilled’, what does this mean?
When your order status states ‘unfulfilled’ it means your order has been accepted and processed and once dispatched the status will change to ‘fulfilled’. Once fulfilled, you should receive an email providing you with your tracking number.
Shipping Time During Covid 19
We are working hard to get your orders to where they need to go. However, due to flight cancellations and government restrictions we are experiencing some understandable delays between 2-3 weeks so, it will take a little longer for your order to arrive.